Frequently Asked Questions
Everything you need to know about your next favorite fit.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, streetwear fit.
Are your garments sustainably sourced?
At The Merch Collective, we prioritize ethical manufacturing. Our garments are produced in WRAP-certified facilities using high-quality, durable fabrics designed to last.
Can I track my package in real-time?
Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options via Afterpay and Klarna.